The person responsible for handling complaints is the Head of the Compliance Function.

Any complaints must be submitted
via certified email (PEC) to atlassgr-spa@legalmail.it
or by registered mail with return receipt (A/R) to the Company’s address: Corso Europa 16 – Milan, Italy,
and will be handled in accordance with the relevant policy adopted by the Board of Directors.

The Company promptly reviews all written communications received.
Where the documentation qualifies as a complaint, the SGR shall provide the Client/potential Client with a written response, expressed clearly and in plain, easily understandable language, setting out its determinations regarding the complaint within no more than 60 days from the date the complaint was submitted.

A complaint shall be deemed resolved where the Client does not respond to the reply containing the SGR’s determinations within 90 days from its dispatch, or following the resolution of the dispute through judicial proceedings or by settlement between the parties.

Atlas SGR S.p.A. adheres to the Financial Disputes Arbitrator (Arbitro per le Controversie Finanziarie), established by CONSOB pursuant to Resolution No. 19602 of 4 May 2016.